CXNewsEurope

This website brings together CX topics from around Europe into an easily navigated location. Discover more about us or share your own CX news.

The latest from CXNewsEurope

Water, the stuff of life

The SYKES UK Team We take balancing economic goals with those of the environment, our people and the communities in which we operate very seriously. To this end, we established a Green Team in 2015, with a performance expectation “to get us to a zero-carbon footprint.” The Team works to build environmental awareness, develop and implement...

A social challenge

Phil Thomas, Account Manager In today’s “always on” culture, social platforms, online forums, and other digital destinations allow customers to publicly – and instantly – voice their opinions and share experiences, good or bad. Social care conversation is on the rise. Indeed, social media is changing the way we live - from how we get our news,...

Team SYKES strides out for a good cause

Claire Moir, Operations Director, SYKES Edinburgh Last month, 6,000 walkers from across Scotland, and further afield, raised £1.7 million for a variety of Scottish charities. Among them was a team of fourteen from SYKES, including me and one of my children, Eilishe, who also works at SYKES. We were taking part in what was Edinburgh’s biggest...

CXNewsEurope

This website brings together CX topics from around Europe into an easily navigated location. Discover more about us or share your own CX news.

CXNewsEurope categories

Subscribe

Subscribe to month-by-month news from around the customer service industry and CX insights to help your business.

Contribute

Something to share? Click here to pass along your contribution to CX in Europe

Pin It on Pinterest

Share This